Support

We're a small family business, and a real person reads every message.

Getting started

• Setting up lists: download Wishkin, tap List Creator, add your kids, then add wishes by pasting a link from any store.
• Inviting family: tap Invite family and send the code by text. Relatives download Wishkin, tap Gift Giver, and enter the code.
• Adding a co-parent: go to Family Members → Invite co-parent. Your co-parent taps List Creator, then I have a co-parent code. No second subscription needed.

Common questions

• Someone bought a gift but it's still showing. Ask them to open Wishkin, go to My Gifts, and tap Yes, I bought it.
• A gift disappeared that no one bought. The person who tapped "I'm getting this" can release it from My Gifts. Unconfirmed gifts also return to the list automatically.
• The photo or price is wrong. Open the item and tap Edit to change the photo, title or price.
• Restoring a purchase on a new phone. Open Settings → Restore purchases while signed in to the same Apple or Google account you subscribed with.

Subscriptions and billing

• Subscriptions are billed by Apple or Google, not by Wishkin.
• iPhone: Settings → your name → Subscriptions → Wishkin.
• Android: Google Play → profile picture → Payments & subscriptions → Subscriptions → Wishkin.
• Refunds are handled by Apple or Google under their refund policies.

Deleting your account

In the app, go to Settings → Delete account. This deletes your account and the lists you created. Deleting your account does not cancel a subscription; cancel it in your App Store or Google Play settings first. You can also email us to request deletion.